Refund Policy

The Korean version prevails if a translation differs from it.

JUNQ Edit Refund Policy Effective date: 2026-11-05 1. Refund period If you ask within 14 days of your first purchase or of the payment in question, we will refund that payment in full, for any reason. You can also try the Software with a free trial before you buy. 2. After 14 days Payments older than 14 days are generally not refundable. However, if a defect prevents normal use and we cannot resolve it, we may refund all or part of the payment, taking your period of use into account. 3. Canceling is not the same as a refund If you cancel a subscription, you will not be charged again and can use the Software until the end of the period you paid for. Canceling alone does not give you a refund. 4. If you changed plans Changing to a longer plan may result in more than one payment. Refunds are handled per payment, and the period above applies to each payment. 5. How to request a refund Use any of the following: - the support link in your receipt email - "Request refund" on paddle.net - email pbhorm@junq.co.kr with the email address you used to buy Paddle handles payments, so refunds are processed through Paddle. Approved refunds go back to your original payment method, which may take some time depending on the method. 6. Your license after a refund If your most recent payment is refunded in full, the license is suspended and the subscription is canceled. If only part of a payment or an earlier payment is refunded, the license stays active. 7. When refunds may be limited Refunds may be limited in cases of fraudulent license use or repeated abuse of this policy. 8. Your legal rights This policy does not limit consumer rights granted by the laws of your country of residence, such as the right of withdrawal. Consumers in the Republic of Korea are protected by the Act on Consumer Protection in Electronic Commerce. Where this policy is less favorable to consumers than the law, the law applies.